Privacy Policy

Jilux AB cares about your personal data, and we therefore place great importance on protecting your privacy. This privacy policy explains and clarifies how we, as the data controller, process the personal data of our visitors and customers in accordance with (EU) 2016/679, the General Data Protection Regulation (GDPR). By using our website, you consent to your personal information being processed in accordance with this privacy policy.

What is personal data?

Personal data is information relating to an identified or identifiable natural person. This may include, for example, a name, personal identity number, email address, physical address, IP address, or photographs.

What personal data do we collect?

When you shop in our online store, you provide personal data such as your name, address, email address, and telephone number. This information is necessary for us to fulfill our agreement with you and deliver your goods. In cases where payment by invoice or installment plan is used, your personal identity number (Swedish *personnummer*) will also be collected. We also collect data on how our visitors use the website and how they experience the information provided—this includes your IP address, details regarding your browser settings, and how your operating system interacts with the site. This information is processed based on a balancing of interests and is used for statistical purposes, as well as for developing the website’s content and features.

Purpose of processing personal data

The information we collect from you may be used for any of the following purposes: Fulfilling agreements—enabling us to produce and deliver the products you have purchased from us. We also need to retain your personal data for payment processing, complaints, warranty matters, and to comply with legal requirements. Improving and optimizing our website—we constantly strive to enhance the website based on the information and feedback you provide. The data we collect allows us to analyze usage and develop our website further. Customer communication—the email address and mobile phone number you provide may be used to send information and updates regarding your order, as well as product news, offers, and other marketing materials.

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Recipients of the personal data

We do not sell or otherwise transfer your personal information to third parties. Exceptions include trusted service providers who assist us in managing the website, operating our business, or delivering the goods you have ordered. We have data processing agreements in place with these parties, which govern how personal data may be used and how it must be protected. We may also share your personal information when we deem it necessary to comply with legal requirements or to protect our rights, property, or safety—or those of others. However, anonymized information collected from the website regarding visitors may be shared with third parties for marketing, statistical, or other purposes. If your personal data is to be shared with recipients other than those specified in this privacy policy, we will inform you of this at the time we collect your personal data, and you will provide your consent. When your personal data is transferred to companies outside the EU/EEA, such transfers are based on the European Commission’s Standard Contractual Clauses, supplemented by any additional measures we deem necessary.

Cookies

Cookies are small files that a website or service provider sends to your computer’s hard drive via your web browser (if you allow it). They enable the website to recognize your browser and to retrieve and remember certain information. We use cookies to perform essential functions, improve the user experience in our online store, and compile statistics regarding traffic and activity on the website. Cookies are also used for communication purposes—to enhance our customer communications—and to measure website performance. They provide insight into which parts of the website users have visited, help us measure and target our advertising and marketing activities (including search results via internet search engines), and provide information about our users that enables us to develop our online services. If you have enabled cookies in your browser, your cookie data may be used to improve our communication with you via email, newsletters, and similar channels. You can also choose to disable cookies in your browser and/or delete any stored cookies. Please note that blocking cookies may affect the functionality of the website.

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How long we keep your personal information

We only retain your personal data for as long as it remains relevant to the purpose for which it was originally collected. We consider you an active customer for up to 24 months from the date of your last purchase. After this period, your data is retained only to the extent required by law—for example, in accordance with accounting or tax legislation.

Your personal rights

You have the right to request a summary of the personal data we hold about you by submitting a written request for an extract from our records. This can be done free of charge once a year. You also have the right to request the correction of inaccurate information about you, as well as the option to request that we delete your personal information. You have the right to withdraw your consent to the processing of your personal data at any time and to prohibit the use of your personal information for direct marketing purposes. In such cases, we are required to cease processing, except where legal requirements dictate otherwise. To submit a request, please contact us for further information. You have the right to lodge any complaints regarding our processing of your personal data with the national supervisory authority.

Changes to this privacy policy

Jilux AB reserves the right to update or modify this policy at any time, and you should visit this website regularly to access the latest version. Last updated: 2026-01-02

How to contact us?

If you have any questions regarding this privacy policy or our processing of personal data, or if you wish to contact us concerning your personal data, please reach out to us via email at: info@jilux.se